Privacy Policy

1. Background

The etherealscircuit.com website is operated and owned by Ethereal Circuit Pty Ltd.

This Privacy Policy outlines how we collect, store, and utilize your Personal Information. It also explains your rights to access, update, or file a complaint regarding your Personal Information.

We are committed to protecting the privacy of individuals and maintaining the highest standards of data protection. We aim to implement practices and procedures that comply with the Australian Privacy Principles (APPs) outlined in the Privacy Act.

2. Definitions

APPs refers to the Australian Privacy Principles;
Personal Information refers to any data that can identify you or be reasonably used to determine your identity;
Privacy Act refers to the Privacy Act 1988 (Cth);
Website refers to our online platform, etherealscircuit.com.

3. What Personal Information Do We Collect and Hold?

This Privacy Policy concerns Personal Information. The type of Personal Information we collect depends on the nature of your interactions with us and the requirements under relevant laws, regulations, and licensing conditions. Some examples of Personal Information we may collect include:

Name
Date of birth
Mailing address
Email address
Phone number
Bank account details
Credit card information
Signature
Information from identity verification documents for account setup
Account username and password

To prevent fraudulent activities, we may request that customers verify their identity when purchasing lottery tickets. This process is at our discretion.

4. Why and How We Collect Personal Information

We may collect and use your Personal Information for the following purposes:

Verifying your identity;
Providing access to lottery products and services;
Registering lottery purchases and managing accounts;
Notifying customers of winnings;
Managing billing and charging processes;
Researching and improving our services;
Promoting new products and offers (with an opt-out option);
Preventing fraud;
Handling queries, feedback, and complaints.

Your Personal Information may be shared with external organizations to assist us in delivering services to you.

What Are ‘Cookies’?

Our website uses ‘cookies’, which are small alphanumeric identifiers stored on your computer’s hard drive via your web browser.

These cookies enable our system to recognize your browser and retain your shopping details. If you disable cookies, you may experience difficulty purchasing lottery tickets from us.

5. Use and Disclosure of Personal Information

We collect Personal Information for managing lottery gaming activities, ensuring winners receive their prizes, and enhancing our services.

6. Personal Information Security

We are dedicated to protecting your Personal Information from unauthorized access. We use various security measures and procedures to safeguard the data we hold.

7. Important Notice: Cross-Border Disclosures

By providing your Personal Information to us, you consent to its disclosure to third parties who may be located outside Australia.

8. Access to Personal Information

Under the Privacy Act, you have the right to access the Personal Information we hold about you. You can exercise this right by logging into your account on etherealscircuit.com or by contacting us for assistance.

9. Enquiries and Complaints

If you wish to address any complaints regarding the management of your Personal Information, or if you need to update your details or seek further information, please get in touch with us.

10. Updates to the Privacy Policy

We reserve the right to update or modify this Privacy Policy. Any changes will be reflected on this page.

11. Contact Details

Postal Address: 100 Innovation Road, Melbourne, Victoria 3000, Australia

Email: [email protected]