Gambling Help Hotline
Purchasing through etherealscircuit.com is prohibited for individuals under 18 years old. To comply with age restrictions, etherealscircuit.com employs various methods to verify the identity and age of its members. Providing identification upon request is a requirement for all members.
Failure to submit appropriate identification in a timely manner may result in account termination and the withholding of any winnings until proper identification is verified.
Play Responsibly
While gambling is a source of entertainment for many, some individuals may develop issues that lead to financial or personal distress. We are committed to providing a safe space for lottery players to manage and purchase their entries online and promote responsible gambling.
If you feel gambling is no longer a fun activity, we strongly advise seeking professional help.
Self-Assessment
Gambling Help offers tools to assess your gambling habits:
- Complete the Self-Assessment quiz.
- If you’re unsure about your weekly gambling spending, use the Gambling Calculator to track your expenses.
Gambling Support
If you or someone you care about might be struggling with gambling, please reach out to Gambling Help at 1800 858 858 or visit www.gamblinghelponline.org.au. Gambling Assistance is a free, confidential, and nationwide service available 24/7.
For services in your area, refer to state-specific resources.
Customer Assistance
If you require help with setting limits on your account, our customer service team is available via phone at 1300 188 911, chat, or email at [email protected].
Setting Spending Limits
You can set a weekly spending limit by logging into your account and navigating to My Account > Spend Limits. If you need assistance, please contact our Customer Support team for guidance.
Self-Exclusion
If you’d like to self-exclude from our services, please contact Customer Support to initiate the process.
- The self-exclusion period lasts for 12 months.
- Any unplayed eligible tickets will be canceled, and deposits refunded.
- Your account must be ID verified to withdraw any remaining prizes to your bank account.
- You will receive a confirmation email about your self-exclusion.
- Once the self-exclusion period ends, you can request a review of your account by contacting our Gambling Liaison Officer at [email protected].
Lottery Odds
The odds for each game are available on the play page, along with detailed instructions on how to play, the odds for each division, and the upcoming draws. For more information, visit our Help Centre for a comprehensive breakdown of the odds across all our lottery games.
ID Verification
Failure to provide valid identification within a reasonable time frame may result in account suspension and withholding of any winnings until identity verification is completed.
For withdrawals, your account must be fully verified. In some regions, ID verification is required before you can make any purchases.